Frequently Asked Questions
No.
There are specific rules for which pathology tests are covered by Medicare. The pathology tests not covered by Medicare will be direct billed to you by the Pathology Provider. Specialised functional testing and Genetic testing may be required to discover the root cause of your illness and these are not covered by Medicare. Your QIM Doctor will outline which tests are covered by Medicare and which are not during your appointment.
If another Doctor requires your results they can obtain the results directly from the Pathology Provider (QML, S&N, ClinicalLabs etc).
If you would like a copy of your result, please ask your QIM Doctor during your appoinement or the Reception Team immediately after your appointment. Results can be printed or emailed to you on the same day as your appointment without incurring a fee. Results cannot be provided by our Reception Team if they have not first been discussed with you by your QIM (duty of care). Results requested outside of appointments incur a fee to cover the administration costs in providing this service.
Specific Nutrients and Herbs may be prescribed as part of your enhanced lifestyle prescription to target key issues and accelerate your recovery. You will be advised by your QIM Doctor during your appointment how long you should stay on prescribed Nutrients/Herbs and you will be provided with a repeat prescription if necessary to ensure that you do not run out between appointments. Some will be for short term use to carry out a specific action, others such as Omega 3 Fish Oil may be recommended indefinitely (provided that there are no contraindications). Remember that it takes a minimum of 4-6 weeks to see the full impact of micronutritional supplementation.
No, although it is strongly recommended. There can be an enormous quality difference between different brands of the same nutrient. QIM Health Practitioners spend considerable time researching and sourcing nutrients best suited for your specific health issues. This is based on evidence, quality, cost-effectiveness, absorption, experience and low allergenic potential.
Yes. Please provide a list of nutrients and medications that you will be travelling with, including your dates of travel. Please email this information to info@qldim.com.au. The Reception Team will be in contact regarding the administration fee for this service. To avoid incurring a fee, travel letters can be requested during your appointment with your QIM Doctor.
Due to the busy nature of our clinic and the extended waiting list for appointments, we require 48 hours’ notice for all cancellations or re-scheduling (at least 2 business days). Cancellations within 48 hours will result in a 50% cancellation fee.
This is because your QIM Doctor has set aside to see you and the timeslot could have been offered to another patient on our waiting list. Cancellations of less than 48 hours creates a heavier administration load for our Reception Team to contact patients on the waiting list are often too short-notice for other patients to be able to accept the offered timeslot.
We can appreciate that in some instances appointment dates and times may be mixed up or forgotten, and that more urgent matters sometimes arise preventing you from being able to attend. For this reason, we are happy to waive this 50% fee as long as you reschedule the appointment within 14 days.
Please call through to the clinic on (07) 3831 5111 at the time of your scheduled appointment. Note that telephone consultations do not attract a Medicare Rebate.
Yes, where appropriate. However this will require an assessment by your QIM Doctor to determine if this therapy is suitable. Only once this assessment has taken place, can the costs be estimated as they are based on the nutrients and doses used as well as the length of infusion.