Appointments & Fees
QIM offers appointments for consultations both in-clinic and by telephone. The Initial Consultation with your QIM Doctor must take place in the clinic. Subsequent consultations can be conducted by telephone if required, however we recommend attending the clinic where possible. Please be aware that telephone consultations are not eligible for Medicare rebates. Appointment lengths available are:
Initial
Consultation
45 minutes - 1 hour
Standard Follow-up Consultation
up to 30 minutes
Short Follow-up Consultation
up to 15 minutes
It is important to schedule the most appropriate length appointment based on your health needs. Our Reception team are able to assist you in determining what length appointment is appropriate. Occasionally, due to the incorrect length of appointment scheduled and the comprehensive nature of Nutritional, Environmental and Functional Medicine consultations, our QIM Doctors may run over time and delays may occur. Our Reception Team will endeavour to contact you to notify you of the delay, however this is not always possible due to the busy nature of the clinic. We apologise for any inconvenience this may cause.
Cancellation Policy
We require 48 hours’ notice for all rescheduled or cancelled appointments (a minimum of 2 working days).
Cancellations within 48 hours will result in a 50% cancellation fee.
Cancellations within 48 hours will result in a 50% cancellation fee.